Musti Group – a workplace built on trust, growth and care
Our values are more than words on a wall.
They guide how we treat each other, how we make decisions and how we grow – as individuals, teams and a business. They also shape what you can expect from us as an employer: trust in doing your job, support when you need it and opportunities to keep learning and growing.
Because a great workplace isn’t built on statements. It’s built through everyday actions.
What you can expect from us
We believe good ideas can come from anywhere.
Whether you work in a store, clinic, warehouse, factory or support function, we want you to have the trust and responsibility to make decisions, take ownership and improve the things around you.
Having that trust doesn’t mean having all the answers. It means having room to try, learn, ask for help and keep moving forward.
Room to grow
Your first role at Musti doesn’t have to define where you end up.
You might deepen your expertise, step into leadership, discover a completely different part of the business or find new opportunities across countries. We want to support your growth through learning, feedback, new responsibilities and new challenges.
There is no single career path at Musti. Many of our people have already built careers across different roles, teams and markets.
A pack that has your back
Nobody does their best work alone.
We want Musti to be a workplace where people feel safe to be themselves, speak up, ask questions and learn from mistakes. Different perspectives make our pack stronger, while respect, kindness and collaboration shape how we work together.
We help each other when things get busy, share what we know and celebrate success together.
Our values in action
Our values show what matters most to us. But they only mean something when they can be seen in the way we work every day.
Be Kind at Heart
Kind is our instinct.
Kindness starts with how we treat each other. We assume good intentions, listen with respect and look at our work through the eyes of pets and pet parents.
Sometimes that means taking an extra moment to help a colleague. Sometimes it means choosing patience in a difficult conversation. And sometimes it simply means asking what the kind thing to do is.
In everyday life, we:
- Show kindness in every interaction
- Assume good intentions
- Choose to be pets’ best friends
Unleash Your Ambition
We go the extra mile.
For us, ambition means wanting to make things better and having the courage to act on it.
We take ownership when something needs to be done. We give and receive feedback so we can improve. We learn from what works and what doesn’t. And we balance our passion for pets with the focus and discipline needed to deliver results.
In everyday life, we:
- Go the extra mile
- Take ownership
- Give feedback
- Balance passion with performance
Win as a Pack
We grow together.
Our stores, clinics, warehouses, factories and offices may look different, but we are all part of the same pack.
We ask for help and offer it. We share what we know across teams, functions and countries. We learn from each other and understand that lasting success is something we build together – responsibly.
In everyday life, we:
- Grow together
- Help each other
- Share our knowledge
- Act and grow responsibly
Growing with Musti
There is more than one way forward
A career doesn’t need to follow a perfectly planned route.
At Musti Group, learning happens in many ways: through everyday work, feedback, new responsibilities and opportunities to try something new. Our international and diverse business also gives you the chance to learn from colleagues with different expertise and, for some, explore opportunities across teams, roles or countries.
You might know exactly where you want to go next. You might discover it along the way. What matters is the willingness to keep learning.
Benefits made for real life
Because life happens outside work, too
Our benefits vary between markets and roles, but the thinking behind them is shared: we want to support the everyday lives, wellbeing and development of our people.
And because we are Musti, some of those benefits naturally come with paws.
Depending on your role and location, benefits may include:
Pawternity leave
A new four-legged family member needs time to settle in. In some of our markets and roles, pawternity leave gives you time to help them feel at home.
Employee discounts
Making every day pet life a little easier, from food and treats to toys and other essentials.
Learning and development
Opportunities to build your expertise, take on new challenges and keep growing throughout your career.
Flexibility where possible
Different roles require different ways of working. Where the job allows it, flexible ways of working can help make everyday life work better.
Moments worth sharing
Celebrations and shared experiences that bring people together across roles, teams and countries.
Our promise to each other
Culture isn’t something a company can create on its own. Every one of us shapes it.
We shape it by being kind when things get difficult. By taking responsibility when something needs to be done. By sharing what we know. By speaking up, listening and helping someone else succeed.
That is what Be Kind at Heart, Unleash Your Ambition and Win as a Pack look like in practice.
They are not just words to work by. They are a promise we make to each other.
